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1Z0-1064-26최신시험을 등록했는데 마땅한 공부자료가 없어 고민중이시라면KoreaDumps의 1Z0-1064-26최신덤프를 추천해드립니다. KoreaDumps의 1Z0-1064-26최신덤프는 거의 모든 시험문제를 커버하고 있어 시험패스율이 100%입니다. 1Z0-1064-26덤프는 pdf버전과 테스트엔진버전으로 되어있는데 테스트엔진버전은 pdf버전을 공부한후 실력테스트 가능한 프로그램으로서 1Z0-1064-26시험환경을 체험해볼수 있고 또한 어느 정도 점수를 받을수 있는지도 체크가능합니다. 문제가 있으시면 온라인서비스나 메일로 연락주시면 한국어로 상담을 받으실수 있습니다. 덤프구매의향이 있으시면 10% 할인도 가능합니다.

구매후 1Z0-1064-26덤프를 바로 다운:결제하시면 시스템 자동으로 구매한 제품을 고객님 메일주소에 발송해드립니다.(만약 12시간이내에 덤프를 받지 못하셨다면 연락주세요.주의사항:스펨메일함도 꼭 확인해보세요.)

Oracle 1Z0-1064-26 시험 요강 주제:

최신 Oracle Cloud 1Z0-1064-26 무료샘플문제

1. Your customer is asking for a modification of Lookup Types in Service Request.
You navigate to Setup and Maintenance > Service > Service Request, and click to display all tasks.
Which four lookups can be modified from this task list?

A) Manage Service Request Status Values
B) Manage Service Request Resolutions
C) Manage Service Request Severities
D) Manage Service Request Queue
E) Manage Service Request Categories
F) Manage Service Request Products

2. Your customer has the following requirement: when filtering service requests an agent wants to see by default all those service requests that are "New", whose channel type is "Web", and are assigned to them.
Which five activities should be completed by an agent on the SR list page in order to create an appropriate personalized service request search filter?

A) Click the Show Advanced Search icon.
B) In Advanced Search, Add Channel Type = Web.
C) Change the section identified with Status = New
D) In Advanced Search, confirm Record Set = Assigned to Me.
E) In Advanced Search, save and select the "Set as Default" box.
F) In Advanced Search, select Action > Update.

3. Your customer has informed you about a possible error in the screen pop-up when receiving a call. The problem is that the edit contact screen pop is shown whenever a call is received but most of the time the calls are regarding open Service Requests. As a result, agents have to navigate to that page, losing time and being ineffective.
What is causing the problem?

A) A configuration in the pages tab of the screen pop is missing, the URL to the page to be displayed has not been provisioned. The URL is empty so the system shows the contact edit page.
B) Rules follow a priority order. When the system finds a contact token it automatically opens the "edit contact" page, because that rule has been configured before the Service request rule, regardless if a service Request token is also available.
C) Screen pops are not configurable. When a call arrives, the system automatically opens the page of the object in question, these cases being the contact page.
D) Rules do not follow an order. When a call is received, the "edit contact" screen pop appears because it is the default rule that has been selected, regardless of the service request number or other tokens received.

4. Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.
Which option allows the customer to address the problem, so that all users can get articles in their native language?

A) Diagnose the usage of the articles to eliminate all nonused documents to avoid unnecessary translations.
B) Modify the original base locales of the articles to match the target language.
C) Deploy the Auto-Translate option on existing articles and turn on the "auto-Translate new articles" feature.
D) Enable new locales for the languages to be used and provision designated users to translate the articles.

5. To create a service request, you log in to Engagement Cloud, navigate to service > Service Request and then click "Create Service Request".
Which set of field must be completed to save the service request (assume as-delivered field properties have not been changed)?

A) Title, Category, Severity
B) Title, Category, Severity, Status
C) Title, Status
D) Title
E) Title, Status, Problem Description

질문과 대답: