최신CompTIA A+ Certification Exam (902) - 220-902무료샘플문제
문제1
Joe, a technician, arrives onsite at a customer's home. Upon entering the home, Joe notices an unpleasant odor.
In response to this, Joe pinches his nose and holds his breath. After Joe leaves, the customer reports the behavior to Joe's supervisor. The supervisor decides the issue must be addressed. Which of the following topics would the supervisor be MOST likely to cover?
Joe, a technician, arrives onsite at a customer's home. Upon entering the home, Joe notices an unpleasant odor.
In response to this, Joe pinches his nose and holds his breath. After Joe leaves, the customer reports the behavior to Joe's supervisor. The supervisor decides the issue must be addressed. Which of the following topics would the supervisor be MOST likely to cover?
정답: B
문제2
A customer brings in a PC for repair. The technician attentively listens as the customer describes the problem with the PC. Once the customer has finished describing the problem, which of the following should the technician do to ensure the information is accurately documented? (Choose two.)
A customer brings in a PC for repair. The technician attentively listens as the customer describes the problem with the PC. Once the customer has finished describing the problem, which of the following should the technician do to ensure the information is accurately documented? (Choose two.)
정답: C,F
문제3
A Windows user reports that at system startup and when certain programs are launched, a computer displays a message that says several .dll files are missing.
Which of the following should a technician do to attempt to restore the missing system files?
A Windows user reports that at system startup and when certain programs are launched, a computer displays a message that says several .dll files are missing.
Which of the following should a technician do to attempt to restore the missing system files?
정답: D
문제4
Ann, a user, states that after installing an update on her iPhone, the WiFi starts to malfunction. The WiFi icon is displaying that it has connectivity but she is still unable to browse. Which of the following could be the issue?
Ann, a user, states that after installing an update on her iPhone, the WiFi starts to malfunction. The WiFi icon is displaying that it has connectivity but she is still unable to browse. Which of the following could be the issue?
정답: B
문제5
A technician is setting up a folder on the network that is available for all users in the executive department.
The following requirements were given to the technician:
* The folder must only be accessible by the executive group
* The folder must be available in Windows Explorer
* The folder must be labeled as the E drive
Which of the following should the technician set up on the executives' computers to meet these requirements?
A technician is setting up a folder on the network that is available for all users in the executive department.
The following requirements were given to the technician:
* The folder must only be accessible by the executive group
* The folder must be available in Windows Explorer
* The folder must be labeled as the E drive
Which of the following should the technician set up on the executives' computers to meet these requirements?
정답: A
문제6
A technician is attempting to troubleshoot a Linux home folder issue, but does not remember which directory is current. Which of the following tools should the technician use to find the current directory?
A technician is attempting to troubleshoot a Linux home folder issue, but does not remember which directory is current. Which of the following tools should the technician use to find the current directory?
정답: A
문제7
O: 249
A technician is removing malware from a computer in safe mode and is having trouble with one of the infected files. The anti-malware suite is unable to remove or quarantine it and the system will not let the technician manually delete it, even though it is not in use. Which of the following can the technician use to remove the file?
O: 249
A technician is removing malware from a computer in safe mode and is having trouble with one of the infected files. The anti-malware suite is unable to remove or quarantine it and the system will not let the technician manually delete it, even though it is not in use. Which of the following can the technician use to remove the file?
정답: C
문제8
Which of the following tasks is automatically added to the task scheduler in Windows to keep hard disk performance up?
Which of the following tasks is automatically added to the task scheduler in Windows to keep hard disk performance up?
정답: B
문제9
A smartphone user who has installed a new augmented reality mobile game reports extremely short battery life on the device, even when the game is not being played.
Which of the following should a technician recommend?
A smartphone user who has installed a new augmented reality mobile game reports extremely short battery life on the device, even when the game is not being played.
Which of the following should a technician recommend?
정답: D
문제10
A technician suspects that a computer issue is caused by a failed NIC. Following the troubleshooting theory, which of the following is the NEXT step the technician should take?
A technician suspects that a computer issue is caused by a failed NIC. Following the troubleshooting theory, which of the following is the NEXT step the technician should take?
정답: A
문제11
After completing a fresh Windows 7 installation for a customer, a technician wants to ensure the OS files are hidden and protected from accidental deletion or alteration. Which of the following locations should the technician view to make this change?
After completing a fresh Windows 7 installation for a customer, a technician wants to ensure the OS files are hidden and protected from accidental deletion or alteration. Which of the following locations should the technician view to make this change?
정답: C
문제12
A user brings a personal laptop to the help desk and states that a clicking sound occurs when the laptop is turned on. After troubleshooting the issue, the technician concludes the hard drive needs to be replaced. The help desk does not replace any hardware on personal devices.
Which of the following is the NEXT step the technician should follow?
A user brings a personal laptop to the help desk and states that a clicking sound occurs when the laptop is turned on. After troubleshooting the issue, the technician concludes the hard drive needs to be replaced. The help desk does not replace any hardware on personal devices.
Which of the following is the NEXT step the technician should follow?
정답: D
문제13
A user took pictures of a vacation using a new Android smartphone. Family and friends inform the user that some of the pictures have made the local news.
Which of the following cloud services does the user MOST likely need to change the remediate the privacy concerns?
A user took pictures of a vacation using a new Android smartphone. Family and friends inform the user that some of the pictures have made the local news.
Which of the following cloud services does the user MOST likely need to change the remediate the privacy concerns?
정답: A
문제14
Which of the following features is being used when a smartphone is used to purchase a product at a retail kiosk?
Which of the following features is being used when a smartphone is used to purchase a product at a retail kiosk?
정답: B