최신Avaya Aura® Call Center Elite Implementation - 7392X무료샘플문제
문제1
Which statement about concurrent agent user licenses is true?
Which statement about concurrent agent user licenses is true?
정답: A
문제2
Agents/supervisors want to have the ability to login/logout of splits/skills, change their work mode, and perform service observing.
What is used to facilitate this ability?
Agents/supervisors want to have the ability to login/logout of splits/skills, change their work mode, and perform service observing.
What is used to facilitate this ability?
정답: A
문제3
When a customer upgrades from Basic Avaya Call Center to Avaya Aura Call Center Elite, which three features are added? (Choose three.)
When a customer upgrades from Basic Avaya Call Center to Avaya Aura Call Center Elite, which three features are added? (Choose three.)
정답: A,C,E
설명: (KoreaDumps 회원만 볼 수 있음)
문제4
Refer to the exhibit.
Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1 at 10:00?
Refer to the exhibit.
Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1 at 10:00?
정답: B
문제5
How can an Installer Identify If a customer has the Avaya Aura Call Center Elite package?
How can an Installer Identify If a customer has the Avaya Aura Call Center Elite package?
정답: C
문제6
What are the four mandatory and optional parameters in a Vector Directory Number (VDN) configuration?
(Choose four.)
What are the four mandatory and optional parameters in a Vector Directory Number (VDN) configuration?
(Choose four.)
정답: A,C,D,E
문제7
Which two statements about Automatic Call Distribution (ACD) with Expert Agent Selection (EAS) disabled are true? (Choose two.)
Which two statements about Automatic Call Distribution (ACD) with Expert Agent Selection (EAS) disabled are true? (Choose two.)
정답: B,D
설명: (KoreaDumps 회원만 볼 수 있음)