최신Avaya Contact Center Select Implementation and Maintenance - 78950X무료샘플문제
문제1
Where are the media files that provide music and recorded announcements to contact center applications stored?
Where are the media files that provide music and recorded announcements to contact center applications stored?
정답: C
문제2
How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?
How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?
정답: D
문제3
A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.
Which CCMM tool provides this functionality?
A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.
Which CCMM tool provides this functionality?
정답: D
문제4
Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?
Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?
정답: B
문제5
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)
정답: B,D
문제6
Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)
Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)
정답: A,D
문제7
Which deployment option includes a Microsoft Windows Server Standard Edition product license key?
Which deployment option includes a Microsoft Windows Server Standard Edition product license key?
정답: B