최신SAP Certified Application Associate – SAP Service Cloud 2111 - C-C4H510-21무료샘플문제
문제1
When should you use the templates provided in the Data Workbench?
When should you use the templates provided in the Data Workbench?
정답: C
문제2
You have configured the SLAs and their determination rules, but they are not derived in the service ticket. Which of the following can be a reason for that? Note: There are 2 correct answers to this question.
You have configured the SLAs and their determination rules, but they are not derived in the service ticket. Which of the following can be a reason for that? Note: There are 2 correct answers to this question.
정답: C,D
문제3
Which service objects can you assign to an installed base? Note: There are 2 correct answers to this question.
Which service objects can you assign to an installed base? Note: There are 2 correct answers to this question.
정답: A,D
문제4
Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.
Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.
정답: A,B
문제5
To which objects can you directly assign a registered product? Note: There are 2 correct answers to this question.
To which objects can you directly assign a registered product? Note: There are 2 correct answers to this question.
정답: A,C
문제6
Which best practice actions are suggested for incident management? Note: There are 3 correct answers to this question.
Which best practice actions are suggested for incident management? Note: There are 3 correct answers to this question.
정답: C,D,E
문제7
You have configured the Service Level Agreements (SLAs) and their determination rules, but they are not derived in the service ticket.
Which of the following could be a reason for that?
Note: There are 2 correct answers to this question.
You have configured the Service Level Agreements (SLAs) and their determination rules, but they are not derived in the service ticket.
Which of the following could be a reason for that?
Note: There are 2 correct answers to this question.
정답: B,C
문제8
Which feature helps to ensure that e-mail responses sent by the service agent have the correct branding?
Which feature helps to ensure that e-mail responses sent by the service agent have the correct branding?
정답: B