Which of the following is a primary intervention for stress management?

• A. Having the employee attend counselling
• B. Removing the employee from the stressor
• C. Offering relaxation training
• D. Teaching the employee coping strategies

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What is the purpose of the National Standard for Psychological Health and Safety in the Workplace?

• A. To provide organizations with tools to improve psychological health and safety
• B. To require large employers to have an employee and family assistance program
• C. To create awareness of workplace stressors
• D. To mandate legislation to address employee psychological health and safety

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An HR manager for a small company needs to communicate a new dress code policy to all employees. To ensure that employees receive consistent messaging about this new policy, which of the following communication channels should the HR manager use?

• A. Informal
• B. Horizontal
• C. Upward
• D. Downward

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A training department wants to demonstrate to the executive team that a training program had a direct impact on meeting organizational goals. As part of its training evaluation process, the department should collect data that assesses which of the following?

• A. The trainer's performance during the training session
• B. The trainees' confidence level in performing the new skill
• C. How long it took the trainees to apply what they learned in their workplace settings
• D. The trainees' opinion of the support they received from their supervisor when applying their newly acquired skill in the workplace

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Which of the following assessment types considers the different perspectives of HR professionals, supervisors, and other managers when identifying challenges that can be met through training or development?

• A. Needs assessment
• B. Learning principles assessment
• C. Career management assessment
• D. Transference assessment

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