최신SAP Certified Associate - Implementation Consultant - SAP Service Cloud - C_C4H51_2405무료샘플문제

A. Alternating, time and counter-based

B. One time - no condition, time and counter-based

C. One time, time and counter-based

D. Absolute, counter-based

A. Use email as a response to a ticket

B. Add a reference to a service contract

C. Add a reference to an account

D. Add an account team member

A. Change the priority to Escalated.

B. Set the action to Propose Solution.

C. Maintain the Incident Context.

D. Push the incident to SAP Service Cloud support.

A. Employee

B. Account hierarchy

C. Account

D. Product

A. Grant access to extension fields for business roles

B. Use restriction rules

C. Grant access to extension fields for business users

D. Create a code list restriction

A. Changing the customer in the main ticket updates the customers in the related sub-tickets.

B. You can change the status of multiple sub-tickets from the main ticket.

C. You can link multiple tickets to a customer hierarchy using the Grouping feature.

D. Opening the main ticket allows you to see all the connected sub-tickets.

A. Create a joined data source

B. Create a Cloud data source

C. Create an interactive dashboard

D. Create a report based on the Tickets data source

A. A customer needs to be assigned to the installed base.

B. At least one registered product must be assigned to the installed base.

C. An active service contract must be added to the installed base.

D. The installed base must be set to active status.

A. Registered product

B. Service category

C. Reference date

D. Maintenance plan condition