최신EXIN Foundation Bridge Exam IT Service Management ISO/IEC 20000 - EX0-110무료샘플문제
문제1
What is the objective of the Continual Improvement (Act) stage of Planning and Implementing Service Management, as described in the ISO/IEC 20000 standard?
What is the objective of the Continual Improvement (Act) stage of Planning and Implementing Service Management, as described in the ISO/IEC 20000 standard?
정답: D
문제2
Which of the aspects listed below is included in ISO/IEC 20000?
Which of the aspects listed below is included in ISO/IEC 20000?
정답: D
문제3
All service changes should be reflected in change management records. Which of the aspects below is an example of a service change, that needs to be reflected in a change record?
All service changes should be reflected in change management records. Which of the aspects below is an example of a service change, that needs to be reflected in a change record?
정답: A
문제4
What triggers a re-test of the Availability and Service Continuity plans?
What triggers a re-test of the Availability and Service Continuity plans?
정답: D
문제5
When scoping for ISO/IEC 20000, what is it that will be audited for certification?
When scoping for ISO/IEC 20000, what is it that will be audited for certification?
정답: B
문제6
Which of the following is within the scope of the requirements of ISO/IEC 20000?
Which of the following is within the scope of the requirements of ISO/IEC 20000?
정답: A