최신ISEB ITIL Foundation Certificate in IT Service Management - ISEB-ITILV3F무료샘플문제
문제1
Looking for ways to improve process efficiency and cost effectiveness is a purpose of which part of the service lifecycle?
Looking for ways to improve process efficiency and cost effectiveness is a purpose of which part of the service lifecycle?
정답: D
문제2
Which of the following is concerned with fairness and transparency?
Which of the following is concerned with fairness and transparency?
정답: D
문제3
IT Service Continuity strategy should be based on:
1: Design of the service technology
2: Business continuity strategy
3: Business Impact Analysis
4: Risk assessment
IT Service Continuity strategy should be based on:
1: Design of the service technology
2: Business continuity strategy
3: Business Impact Analysis
4: Risk assessment
정답: A
문제4
Which process is responsible for low risk, frequently occurring, low cost changes?
Which process is responsible for low risk, frequently occurring, low cost changes?
정답: A
문제5
A Service Level Agreement (SLA) is:
A Service Level Agreement (SLA) is:
정답: C
문제6
The Definitive Media Library and Definitive Spares are the responsibility of:
The Definitive Media Library and Definitive Spares are the responsibility of:
정답: C
문제7
The lifecycle stages of IT Service Continuity Management are?
The lifecycle stages of IT Service Continuity Management are?
정답: B
문제8
What is the name of the area where the definitive authorised versions of all media
Configuration Items (CIs) are stored and protected?
What is the name of the area where the definitive authorised versions of all media
Configuration Items (CIs) are stored and protected?
정답: D
문제9
Which statement about the Emergency Change Advisory Board (ECAB) is CORRECT?
Which statement about the Emergency Change Advisory Board (ECAB) is CORRECT?
정답: A