최신Microsoft Dynamics CRM 2011 Applications - MB2-868무료샘플문제
문제1
Which of the following actions can you perform with articles? (Choose all that apply.)
Which of the following actions can you perform with articles? (Choose all that apply.)
정답: A,C
문제2
In a Microsoft Dynamics CRM 2011 organization, you have a default service template with a billing
frequency of Monthly.
You need to create a service template with a billing frequency of Quarterly.
What should you do?
In a Microsoft Dynamics CRM 2011 organization, you have a default service template with a billing
frequency of Monthly.
You need to create a service template with a billing frequency of Quarterly.
What should you do?
정답: B
설명: (KoreaDumps 회원만 볼 수 있음)
문제3
The customer service department employs supervisors and agents.
Each supervisor may simultaneously manage up to four agents.
In Microsoft Dynamics CRM 2011, you need to configure a service that requires a supervisor and an
agent.
How should you define the capacities of the supervisor and of the agent?
The customer service department employs supervisors and agents.
Each supervisor may simultaneously manage up to four agents.
In Microsoft Dynamics CRM 2011, you need to configure a service that requires a supervisor and an
agent.
How should you define the capacities of the supervisor and of the agent?
정답: D
문제4
You receive an email message from a prospective customer who references a promotion code from a letter
that you sent to an existing customer.
You need to capture a campaign response in Microsoft Dynamics CRM 2011.
What should you do?
You receive an email message from a prospective customer who references a promotion code from a letter
that you sent to an existing customer.
You need to capture a campaign response in Microsoft Dynamics CRM 2011.
What should you do?
정답: D
문제5
In Microsoft Dynamics CRM 2011, you need to create a new quote for a customer.
The new quote is for products that are used in an existing opportunity for a different customer.
What should you do?
In Microsoft Dynamics CRM 2011, you need to create a new quote for a customer.
The new quote is for products that are used in an existing opportunity for a different customer.
What should you do?
정답: B
문제6
You are analyzing marketing data in Microsoft Dynamics CRM 2011.
Which of the following analysis tools are available to you?
(Choose all that apply.)
You are analyzing marketing data in Microsoft Dynamics CRM 2011.
Which of the following analysis tools are available to you?
(Choose all that apply.)
정답: A,C,D
설명: (KoreaDumps 회원만 볼 수 있음)