In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose two.)

• A. Add a Persist Case shape after the first step.
• B. Configure the first step to instantiate the case type as a temporary case.
• C. Configure the starting flow to instantiate the case type as a temporary case.
• D. Apply a when condition to the first step to persist only cases requiring updates.

Identify two benefits provided by using sign-on (SSO) in a High availability (HA) application .(Choose Two.)

• A. To allow for cookie persistence on the browser
• B. To allow the movement of stateful data between application server
• C. To redirect the user to a new server quince (pause)
• D. To automatically authenticate users on a new server following a server crash

A duplicate case search contains two weighted conditions in which a property value in the current case is compared to the same property value in the existing case. After processing multiple cases that have two matching data values, duplicate case search does not identify any duplicates.
What two approaches do you take to diagnose the cause? (Choose two.)

• A. Verify that the total weights of the matching conditions match or exceed the threshold.
• B. Verify that there are no more than 4 maximum weighted conditions being tested.
• C. Verify that each of the basic conditions are satisfied.
• D. Verify that the case type is instantiated as a temporary case so the case can be cancelled.

A Pega application has cases that represent customers' accounts each with many members. When a members of a customer accounts registers with the application through an offline component, a related, registration transaction is recorded. Am advanced agent updates the customer account cases with new members. The application is running in a multimode system and advanced agents are enabled on all nodes.
Which two element are valid design choices (Choose two.)

• A. Use the optimistic locking option on the case types.
• B. Create a Registration subcase configured to run in offline mode.
• C. Leverage the default object lock contention queuing capability.
• D. Override DetermineLockString to use Account instead of .PyID as the lock string

You need to create custom workspaces for the manager and for the customer service representative (CSR).
Also you are asked to display some properties in custom formats that are not supported by Pega.
Which approach satisfies these requirements?

• A. Each access group can use separate portals, harnesses, and sections, Use Specially Components and use XML to pass data.
• B. Create different harness for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.
• C. Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specially Components and use XML to pass data.
• D. Leverage the Case Manager and Case Worker as reference points to create new portals, if required. Use Specially Components and use JSON to pass data.