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Avaya 3301 시험 개요:

Avaya 3301 시험 요강 주제:

Avaya Aura Contact Centre Maintenance & Troubleshooting에 대해 알아야 할 모든 것

최신 ACSS 3301 무료샘플문제

문제 #1

Which communication protocol is used between an Avaya Aura SIP enablement Service (SES) and the Contact Center Manager Server (CCMS)?

A. TCP
B. H.323
C. AML
D. SIP
E. TLS

문제 #2

In a SIP environment, which component of Avaya Aura Contact Center (AACC) performs call processing?

A. SIP Computer Telephony Integration (CTI)
B. SIP Redirect Server
C. SIP Gateway Manager
D. .NET
E. SIP Proxy Server

문제 #3

You are configuring .111 ODBC data source for use with the Database Integration Wizard (DIW) on M Contact Center Manager Server (CCMS). You have installed l he ODBC driver for the database and created a Data Source Name (DSN) for the database using the ODBC Data Source Administrate on the CCMS server. You have tested connectivity using the ODBC Data Source Administrator and are able successfully connect using the database login ID and password. However, you cannot see the database within the Database integration Wrzard.
What is one potential cause of this problem?

A. You created the ODBC DSN using the 32-bit version of the ODBC Data Source Administrator. The Database Integration Wizard can only function correctly with DSNs created with the 64-bit version of the ODBC Data Source Administrator.
B. You created the ODBC DSN using the 64-bit version of the ODBC Data Source Administrator. Database Integration Wizard can only function correctly with DSNs created with the 32-bit version ODBC Data Source Administrator.
C. You installed the 64-bit version of the ODBC driver. The Database Integration Wizard can only function correctly with 32-bit ODBC drivers.
D. You installed the 32-bit version of the ODBC driver. The Database Integration Wizard can only function correctly with 64-bit ODBC: drivers.

문제 #4

Your department has installed a backup utility client application on your co-resident Contact Center Manager Server (CCMS) server. This utility uses port 10000 for network communications. After installing the utility and rebooting the server, you begin to have issued with the Avaya Aura Contact Center (AACC) system.
What are the symptoms of this problem that you experience?

A. The NCCT service fails to start and agents are unable to log in via the Avaya Aura Agent Desktop) (AAAD).
B. The TFE service fails to start and calls are not processed.
C. The Toolkit Name service fails to start and agents appear as "UNKNOWN" in real-time displays.
D. SymposiumWC.exe fails to start and supervisors are unable to log in to Contact Center Manager Administrator (CCMA).

문제 #5

In a SIP-based Avaya Aura Contact Center (AACC) environment, voice calls are directed to the Contact Center Manager Server (CCMS) via route points.
For voice calls to be directed to CCMS, where must route points be defined?

A. CCMS and the Session Manager
B. CCMS and Application Enablement Services
C. Session Manager and Application Enablement Services
D. CCMS only

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