최신Avaya Aura® Contact Center Administration - 3312무료샘플문제
문제1
Some variables can have a list or range of values instead of only a single value. On creation of these global variables the class type set is selected.
Which three variables types support this class type? (Choose three.)
Some variables can have a list or range of values instead of only a single value. On creation of these global variables the class type set is selected.
Which three variables types support this class type? (Choose three.)
정답: A,C,D
문제2
When using the GiveIVR block to play prompt and collect digits, how do you configure what the terminating character should be?
When using the GiveIVR block to play prompt and collect digits, how do you configure what the terminating character should be?
정답: D
문제3
A customer with Avaya Aura Contact Center (AACC) is creating an application flow using a Queue block.
This block can be given a unique name Lo identify it on the flow-Under which tab on the Queue block would the name of the block be assigned?
A customer with Avaya Aura Contact Center (AACC) is creating an application flow using a Queue block.
This block can be given a unique name Lo identify it on the flow-Under which tab on the Queue block would the name of the block be assigned?
정답: C
문제4
A customer with Avaya Aura Contact Center (AACC) Orchestration Designer opens the Contact Router for the first time by right clicking the Master Script.
Which options are available?
A customer with Avaya Aura Contact Center (AACC) Orchestration Designer opens the Contact Router for the first time by right clicking the Master Script.
Which options are available?
정답: C
문제5
A customer with Avaya Aura Contact Center (AACC) needs to create a new Contact Center Management supervisor in a SIP environment?
Which field is mandatory for a Contact Center Management supervisor in a SIP environment?
A customer with Avaya Aura Contact Center (AACC) needs to create a new Contact Center Management supervisor in a SIP environment?
Which field is mandatory for a Contact Center Management supervisor in a SIP environment?
정답: B
문제6
A customer with Avaya Aura Contact Center (AACC) Orchestration Designer wants to create an application flow that checks the following:
1. Verify that the skillset is in service.
2. Provide a recorded announcement if the skillset is not in service.
3. Queue to the skillset if the skillset is in service.
4. Provide a recorded announcement for a welcome message.
Which three flow blocks support these requirements? (Choose three.)
A customer with Avaya Aura Contact Center (AACC) Orchestration Designer wants to create an application flow that checks the following:
1. Verify that the skillset is in service.
2. Provide a recorded announcement if the skillset is not in service.
3. Queue to the skillset if the skillset is in service.
4. Provide a recorded announcement for a welcome message.
Which three flow blocks support these requirements? (Choose three.)
정답: B,C,D
문제7
Refer to the exhibit.
The graphic shows an Access Class, cust_serv_spv, and the two components that comprise the Access Class definition, the contact Center Manager Server (CCMS) AACCMM04, and the Administration. Permissions levels ate granted to items within the launchpad through the creation of an Access Class.
If the supervisor has access to every item on the Launchpad, and if no permissions are granted under the Administration option what would be the result of access restriction for the user assigned to that Access Class?
Refer to the exhibit.
The graphic shows an Access Class, cust_serv_spv, and the two components that comprise the Access Class definition, the contact Center Manager Server (CCMS) AACCMM04, and the Administration. Permissions levels ate granted to items within the launchpad through the creation of an Access Class.
If the supervisor has access to every item on the Launchpad, and if no permissions are granted under the Administration option what would be the result of access restriction for the user assigned to that Access Class?
정답: D