최신SAP Certified Application Associate - SAP Service Cloud 1811 - C_C4C14_1811무료샘플문제
문제1
Who can approve time reports created by the service technicians? Note: There are 2 correct answers to this question.
Who can approve time reports created by the service technicians? Note: There are 2 correct answers to this question.
정답: B,D
문제2
Which of the following functions are provided by the SAP add-in for Microsoft Excel? Note: There are 2 correct answers to this question.
Which of the following functions are provided by the SAP add-in for Microsoft Excel? Note: There are 2 correct answers to this question.
정답: C,D
문제3
Which of the following platforms can you integrate out-of-the-box with SAP Cloud for Customer?
Which of the following platforms can you integrate out-of-the-box with SAP Cloud for Customer?
정답: D
문제4
You enable email integration with SAP Cloud for Customer service request management Which partner types are supported for the email channels? Note: There are 2 correct answer to this question.
You enable email integration with SAP Cloud for Customer service request management Which partner types are supported for the email channels? Note: There are 2 correct answer to this question.
정답: A,D
문제5
In what facet can you maintain counter readings?
In what facet can you maintain counter readings?
정답: A
문제6
You are creating a service contract in SAP Cloud for Customer.
Which information is transferred from SAP ERP when you request external pricing?
Note: There are 2 correct answerd to this question.
You are creating a service contract in SAP Cloud for Customer.
Which information is transferred from SAP ERP when you request external pricing?
Note: There are 2 correct answerd to this question.
정답: B,D
문제7
What information is determinated from the registered product in a service ticket? Note: there are 2 correct answer to this question.
What information is determinated from the registered product in a service ticket? Note: there are 2 correct answer to this question.
정답: A,D
문제8
In order to update the status of multiple subtickets, what action does the agent perform?
In order to update the status of multiple subtickets, what action does the agent perform?
정답: B
문제9
When a valid warranty is NOT determined in a service ticket, what must be the uncovered incident category?
When a valid warranty is NOT determined in a service ticket, what must be the uncovered incident category?
정답: D
문제10
What must you consider when you want to upload master data to SAP cloud for customer using templates?
Note there are 3 correct answers to this question.
What must you consider when you want to upload master data to SAP cloud for customer using templates?
Note there are 3 correct answers to this question.
정답: B,C,D
문제11
Which of the following work center views display maintenance plans created with reference to the respective objects? Note: There are 2 correct answers to this question.
Which of the following work center views display maintenance plans created with reference to the respective objects? Note: There are 2 correct answers to this question.
정답: A,C
문제12
Which data migration templates for the initial load, which activities are steps in the migration process? Note:
There are 3 correct answers to this question.
Which data migration templates for the initial load, which activities are steps in the migration process? Note:
There are 3 correct answers to this question.
정답: B,C,E
문제13
When would you implement the approval function in SAP Cloud for customer? Note: There are 2 correct answers to this question.
When would you implement the approval function in SAP Cloud for customer? Note: There are 2 correct answers to this question.
정답: A,D
문제14
A user reports an incident. The administrator determines that this incident needs to be reviewed by SAP Support. What is the next step the administrator must perform in SAP Cloud for Customer?
A user reports an incident. The administrator determines that this incident needs to be reviewed by SAP Support. What is the next step the administrator must perform in SAP Cloud for Customer?
정답: B